compassion

We Humans—So Horrific, So Terrific

Human beings can be brutal creatures. We kill strangers; we kill family; we drop bombs on each other’s families.

Yet there are people who, despite the horrors, make our tiny blue planet just a bit better.

I recently experienced a serving of their service:

In the wee hours of Dec 27th, in front of my bathroom sink, I collapsed.

I went back to bed. Yeah, stupid.

I had a heart murmur for years, due to my stupider smoking years.

Now I’m a bit less stupid—sometimes.

My cardiologist repeated echocardiograms for the murmur and referred me to a gastroenterologist for hernia and stomach pain.

The gastro said, in effect, “The risk of hernia intervention was not worth the reward,” and prescribed meds for my stomach. I said, “Okay.”

When I reported the bathroom fall to my cardiologist, he said, “Well, you might have been dizzy from your meds. We’ll do another Echo in July.”

This was in January.

Disappointed, I felt it was time to see other doctors.

Dr. Dubowsky, my new cardiologist from Mt. Sinai Health Service, sent me for an angiogram: my aortic heart valve opened less than a third of normal. My coronary arteries were eighty to ninety percent blocked.

It was time for action now—not another Echo test in July, when I’m writing this.

Open-heart surgery meant one day of intubation plus five days of hospitalization. Then four to six weeks of recovery.

Dr. Dubowsky and I thought one-day, minimally invasive procedures were better.

Now, Mt. Sinai, my healthcare service, and Mt. Sinai Hospital are wonderful, with plenty of highly capable healthcare providers.

One such provider I see often is Dr. Dubowsky’s nurse, Courtney.

Her friendliness eases each visit. I could sense this care was genuine and innate.

But as you will see, Courtney was only a sample of the heart of healthcare that unfolded before me.

Courtney’s smile speaks of her friendliness.

I told Dr. Dubowsky I wanted a surgeon with deep experience affiliated with Catholic Health Service’s Hospital, St. Francis, in Roslyn, NY—the Heart Hospital.

My extended family was happy with St. Francis. Many retired Transit cops found new careers there; I heard good things from them too. (Thank you, Walter.)

Dr. Dubowsky referred me to Cardiac Surgeon Dr. Andrew Lituchy at St. Francis and their heart valve TAVR team.

While waiting at 2200 Northern Blvd, East Hills, to see Dr. Lituchy, I noticed a laminated menu folder on a nearby table with amazing offerings.

It was a list of people who had recently undergone heart procedures. It gave their names, towns, and telephone numbers for inquiries.

I blurred the tel. numbers for internet privacy purposes.

Wow! I never saw a reference list like this.

I also noticed that as each Health Aide called a name, they did so with a smile and welcoming words. I was impressed. 

My greeter mentioned that all staff love their work. Later, OR nurse Nicole shared with me that Catholic Health Services screens all hires with this in mind.

Four procedures soon followed:

Clogged arteries came before a hernia.

But as I was about to be wheeled into the OR, Dr. Litucy stopped by.

I said, “Ready to go, but this hernia is causing me more trouble than my heart. I swam and biked yesterday with no problem, but last week I went to the ER for my hernia and stomach pain.”

After some thought, he said, “We’re aborting this mission; we’re going to take care of the hernia first.”

I liked his flexibility.

I had the hernia operation by Dr. Giuffrida, and bang zoom, no more hernia or stomach pain.

I could even drink coffee again.

I’ve since learned that the hernia can cause gastrointestinal distress.

Why didn’t the first gastro say that, instead of: “the risk, it’s not worth the reward.

Dr. Lituchy implanted nine stents in two one-day procedures. He said, “You can drive a truck through there now.”

Finally, I had the TVAR aortic heart valve put in by Dr. William Chung.

This was an overnight stay, but it was as good as it could be.

The staff even drew drapes to darken my private room in 3 East.

My darkened hospital room.

The hall was quiet; hardly any noise invaded my room.

I was so impressed by this experience that I had to write this essay.

When I asked the staff why they worked at this, they invariably said they loved helping people.

These are some of the terrific humans I speak of, the healthcare workers who make our tiny blue planet just a bit better:

RN Brianna loves nursing.

Brianna said, “I love interacting with people.” She said, “I always felt I had a calling to help others.”

RN Brianna

An example of dedication:

I hoped never to have to use those damned plastic urinals. But I couldn’t leave my bed, so that night I asked for one.

The plastic bed urinal.

When Nursing Aide Danielle brought one and asked, “Do you need any help? I said, “No.” She said, “Are you sure?” I said, “Yes.”

Nursing Aide Danielle has applied for nursing school. She’ll be a fantastic addition to the legion of dedicated nurses.

I was impressed. If I were in that position, I would have asked once and then—bolted for the door. Asking twice was dedication.

Danielle said she likes to help people and has applied to nursing school.

When I later thanked Danielle for her dedication, she reached out and squeezed my hand. I’ll never forget Danielle or her heartfelt squeeze.

Later, I had been in bed for many hours when, sadly, I needed the urinal again.

Megan gave it to me.

RN Megan

With wires and tubing attached, I had to remain on my back. I couldn’t sleep. I was so tense, my back muscles ached.

I asked Megan if I could get a back rub. She gave me a massage and my back melted under her hands.

I asked Megan why she got into nursing. She said it started with horses. Yes, horses.

After that, she worked at an animal hospital in West Babylon, NY, for twenty years.

It was time to help the less-innocent creatures on our tiny blue planet —human beings.

She went to nursing school, became an RN, and is giving even more help from her stallion-sized heart.

Dr. Chung, Director of the St. Francis TAVR valve team, stopped by to see me. I said I felt fantastic and was looking forward to going home after a full spring tune-up.

I asked Dr. Chung if I could take his photo, and he suggested one with me in it.

Dr. Chung and Dr. Henry, who assisted, do eight valve replacements per day, two days a week.

They performed over 600 such procedures last year with a success rate of 99%.

I was heading home after the signing of discharge papers and wanted to speak with someone in the hall. I disconnected my wires and left my room.

A voice in the hall commanded, “What are you doing?” I said, “I’m going home in a few minutes, I just want to speak…”

The voice commanded, “You can’t do that. Go back, go back. You may be the boss at home, but here, I’m the boss.”

I had just met Nursing Assistant, Marcella.

I went back into my room before she got physical.

Marcella and I chatted about her move from Chile at 39.

Nurse Assistant Marcella said she’s retiring July 1st, 2026. She well deserves a happy retirement.

She said she had four horses to care for in Chile, the first of which she had when she was one.

There seems to be a lot of horse love in this world of care. Maybe it’s creature love, and we humans, with creature status, just make the cut.

A button Marcella wears on her uniform.

After arriving from Chile, Marcella initially worked as a house cleaner, then a health aide, and finally as a nursing assistant, saying she loves helping people.

She put my socks on, and she even held my underwear open for me to step into.

Marcella, now 64, has served horses and humans well. She retired this month, July 1, 2026.

My sweetheart, Cheryl, was also amazed at Marcella.

Cheryl, my guardian angel, always on my shoulder, loved Marcella.

A final note:

In past hospital stays, I found the food tolerable. The food here was fresh and plentiful.

I ordered a turkey burger, my favorite.

The burger I got was so thick, juicy, and fresh. So too were the veggies, the fruit salad, the sherbet, and the drinks.

I called food service, and Cynthia said, American Food Service makes them, but they only sell to institutions.

I said, “I should have ordered two of them.” She said, “You can have another.” I said, “I’ll leave here in forty-five minutes.”

In five minutes, “Door Dash” Cynthia was at my door.

“DoorDash” Cynthia of St. Francis Food Service.

I took a photo of Cynthia, and she suggested one with both of us:

Lee and Cynthia

Yes, it’s a “small thing.” But it’s the small things that bring us the most joy in life.

The American healthcare system provides great care from caring people. But more needs to be done to ensure all Americans receive quality care.

I’m sure many of you have stories like mine. Sadly, many others do not.

Yes, there is cruelty on our planet, but there is also great care.

Caregivers feel it’s an honor to serve just as our military does.

We should thank them for their service as we do our veterans.

I couldn’t include everyone who helped me; they’re just a small sample of the many. They are also a tiny sample of those around our globe doing so for humankind.

They ease pain; they help heal. They quietly remind us of the goodness of humankind. They restore hope in humankind.

My newly renovated heart goes out to all the staff of CHS St. Francis Hospital, Mount Sinai Hospital, and its Health Care System.

It goes out to all humans who devote their lives to caring for others—in America and across our tiny blue planet.

You all have my deepest gratitude and my Marine salute.

Be well,

Leebythesea

Please visit my darker side photo essays, Wherethesundontshine

13 replies »

  1. Not surprised that in the midst of a personal health crisis you find the good and take the time to share it with the world. These folks are angels walking among us…God bless em and you too sir.

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  2. Carol, Yes, I haven’t been as voluminous in writing as I used to be. But I’m still here with words and photos to get some thoughts of mine and others out there. I’m happy to do it. I’m on the mend, getting better every day. Yes, I’ll see you around the boards or the beach. Enjoy life, every moment of every day.
    Be well,
    Lee

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  3. Jennifer, I’m so glad I made your day, as you say. That’s what Cynthia did for me, as did so many other St. Francis staff.

    It was a small thing for me to do, but as many of us believe, it is the small things that accumulate to make good days, good years, and good lives for us.

    It’s so easy to only notice the things that grate on our nerves, especially when we are not feeling well at all.

    My sweetheart, Chery, and I are amazed at how hospital staff, no matter their title, are challenged by that, day after day, but deliver the service that is needed.

    I notice this in St. Francis staffing and other human contacts I make in my daily life: wait service, supermarket cashiers, sanitation workers, mail carriers. I try to acknowledge their efforts; it’s a small thing, again, but it makes a difference.

    As do fantastic responses like yours here.

    It encourages me to carry on, as it does you, Cynthia, and all the staff of St. Francis.

    I hope my humble words cause one or two people not so inclined to “thank people for doing their jobs,” as some think, to rethink that policy. 

    Our tiny blue planet needs more kindness, now more than ever.

    Thank you again for your fine words, and please thank your staff for doing the fantastic job of bringing the best hospital food I’ve ever had to me and to all the patients at St. Francis.

    Be well,
    Lee

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  4. I knew something was up with you……Hadn’t heard a peep from you in a while. Glad you had everything taken care of, and are on the mend! Hope to see you around!

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  5. I work with Cynthia in Food & Nutrition at St. Francis, and reading your blog truly made my day. Thank you so much for taking the time to recognize not only Cynthia, but so many members of our team.

    Working in a hospital is incredibly rewarding, but it can also be challenging. Most days we hear about what went wrong or what could have been better, and that’s understandable because people come to us during some of the hardest moments of their lives. But it’s not often that someone takes the time to share the good experiences or simply says, “Thank you.”

    Your kind words mean more than you probably realize. They remind all of us why we chose to work in healthcare in the first place. Hearing that a meal, a smile, or a small act of kindness made a difference is something we carry with us.

    I’m so happy to hear you’re doing well after everything you’ve been through. I hope you’re back to enjoying your bike rides, your coffee, and all the little things that make life special. And if you ever do find yourself back at St. Francis, I hope your experience is just as positive as this one.

    Thank you again for shining a light on the people who work quietly behind the scenes every day. Your gratitude is deeply appreciated, and I know Cynthia LOVED your words. Wishing you continued health, happiness, and many wonderful years ahead.

    Jennifer Ortiz

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  6. Kat, It was my good fortune to come upon these compassionate healthcare workers. I’m glad also to have their cooperation in allowing their photos and words for me to extol their gifts to humankind. I hope others share their good experiences wherever they find them. These carers of us deserve all the salutes we can give them. Thank you so much for your comments about them here. ❤️💕❤️

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  7. So joyful to read about all of these wonderful people who have made your important procedures go so smoothly. I’m happy to see the faces of many of them!! I’m grateful for every one!! Thank you for taking care of Leebythesea!! And everyone, everyday!! ❤️❤️❤️

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  8. Excellent story and outcome.  Stay healthy my friend and Semper Fi .  Gene Sullivan Class of May 3-65.  Sent from my iPhoneOn Jul 12, 2026,

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  9. Great news that you are doing so well and had excellent care at St Francis. I have been in LIJ Valley Stream and also had excellent care and food.  I was ordering rack of lamb almost every day. Stay well. Dot Richards

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  10. Suzanne, thank you so much for your kind-recovery support. It’s fantastic to feel that I have had the most threatening medical issues addressed by people so compassionate and capable. Yes, I will continue my humble photo essays to bring more sunlight upon those who quietly serve us, and many others who make life on our planet just a little bit better.
    Be well,
    Lee

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  11. You are on the road to recovery and that is the best news! Do what the doctors tell you to do & keep writing!

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